![]() ![]() We had already left the restaurant, and were 50 yards up the street, and she was still shouting insults at us, utterly shocking, unprofessional and abusive behaviour! I also formed the view that it wasn’t the first time that dissatisfied customers were dealt with, as she fielded our complaints with a well-rehearsed script. Her behaviour by now was nothing short of manic, shouting, gesticulating, “I’m not having this, I’m not taking this, No! No!” We were astounded by the performance this person was putting on (again, I suspect she was playing a part for the diners who had their cameras running). I asked her to remove it, she vehemently refused. She brought our bill, and I noted that she had added a charge for the tap water we received, which is illegal. She shouted at us “I’m only the messenger!”. Well, that’s when the unprofessional behaviour really kicked in with this server. We asked for the bill, and a note of who we should write to to make a complaint. We asked to see the manager, and were told no manager available. She shrugged and said “Ok, but just so you know, it won’t be taken off your bill!” By this time, the server’s demeanour and attitude were beginning to ramp up, so much so that I’m sure she was deliberately drawing attention from fellow diners - playing to the gallery! I was expecting her to offer another menu item, which didn’t happen. I explained that they were not good, ill-prepared and inedible. Husband decided to eat his cheeseburger, despite its shortcomings, but I asked the server to remove the pork skewers - “You don’t like them?” She asked. They had clearly been pre-prepared, reheated, smeared in a bland “sauce” to mask the fact that the meat was dry, overcooked and flavourless. The bun was a cheap mass produced lump of tasteless claggy gluten. When our mains appeared, we experienced an average cold-in-the middle burger, which was very small (the egg completely swamped it). They were average, bog-standard fast-food quality, nothing special. The fries appeared a good five minutes before the rest of the food, so we nibbled on them whilst we waited. We ordered the cheesburger topped with bacon and egg, and pork skewers, with a portion of fries to share, and a carafe of tap water. The two cocktails we had pre-dining were good, no issues there. no raw onions on our food, and were told assertively “We do not change any menu items!” That was just the start of what turned out to be a bizarre and highly unpleasant experience in this establishment. We chose badly, and should have paid our drinks bill and left, after we asked for. We chose this restaurant as it was near our hotel, not knowing that it appears to have a bit of a cult following due to a celebrity dining there. I do not expect any response as clearly arrogance is their standard and not customer care and hospitality, A disgrace to the industry and Paris More We were left speechless at this level of behaviour, and our only redress is to advise others of our experience in the hope for their sake they are not exposed to similar When i asked for the bill whilst paying i mentioned our disappointment at our visit only to be treated to a show of high drama from the staff member saying i am not here to take this you are unreasonable at which point she threw my credit card on the table and flounced off !!! No offer of alternative or any concern shown when we commented to the waitress about the pork dish returning it as inedible, we were told "i can take it away but it stays on the Bill !!! ![]() When the food finally arrived the Pork was dry and tough and I have eaten better burgers in chain restaurants and certainly the bread was of very poor quality. to be told "we don't alter the menu" we should have left at that point as it was a sign of what was to come, Others who ordered after us were server before us as though we were being made to wait for our audacity to ask for a slight change to the dish When ordering i asked for no raw onion only. The staff can only be described a rude, the food was poor and the service was arrogant and slow With high expectations went to dine at this "restaurant" what a disappointment this turned out to be Waffles & Crepes in Ile de la Cite / Ile Saint-Louis. ![]()
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